Customer Care

ORDERS

Most frequently asked questions and answers

Yes everything (excluding our personalised and custom items) is in stock and ready to ship. We aim to ship within 2-3. (Business days ) please keep in mind sales and busy periods may experience longer processing times.

Anything that is on back order have a 2 Week turnaround, any order that includes a backordered item will be shipped together.

Pre Orders will be shipped at the date shown on listing. If you would like items separately please place separate orders.

All our clothing is professionally designed and printed in our Melbourne HQ with Australian Certified eco-friendly, non-toxic inks using a state-of-the-art commercial printer. 

We guarantee to last wash after wash and are safe and soft on your skin.

Of course! We love to make personal orders, just send us an email at sales@hunterandcocollective.com.au with a few details explaining what you are after and we will look after you.

It’s possible the confirmation email has gone to your spam mail or we may we have an incorrect email address for you!

Please contact us straight away at sales@hunterandcocollective.com.au with the Full Name the order was placed under and your order number.

Please send us an email as soon as you need to change it and we will try our best to assist you. Please note after your order has been processed we cannot change any details This includes changing the delivery option, delivery address or payment methods.

All order cancellations are processed as a store credit. If your order has already processed, unfortunately we cannot cancel the order or make any changes.
If you place an order and email us straight away – it is not guaranteed that we will be able to cancel or edit your order as it can take 1-2 Business Days to respond to your email.

Can't find what you are after?