Currently we are experiencing longer processing times due to relocating to a warehouse.
We aim to ship within 24-48 hours. Personalised and Custom orders have a 1-2 week turnaround* Busy periods (sales, new releases and restocks) may incur in a longer processing and shipping time frame.
It’s possible the confirmation email has gone to your spam mail or we may we have an incorrect email address for you!
Please contact us straight away at email@example.com with the Full Name the order was placed under and your order number.
Standard flat rate shipping within Australia will take 3-10 business days* $9.95
Express flat rate shipping within Australia 1-3 business days* $12.95
Standard flat rate shipping to New Zealand 6+ business days* $16.95
Standard flat rate tracked shipping to US & Canada $19.95
Standard flat rate tracked shipping to UK & Ireland $26.95
Free Shipping over $99 within Australia and Free Shipping over $200 to NZ, USA, CANADA, UK and IRELAND
Shipping time may vary according to Australia Post time frames and zones, and does not include our order processing time.
If there is a possibility that your parcel has been lost in transit, please contact Australia Post as we cannot take responsibility for any lost parcels or delays once parcels have been posted.
We are based in Melbourne and Gold Coast, Australia. At this stage we do not offer the option to pick up orders, however we do offer free shipping within Australia on orders over $99.
If your country is not listed please email firstname.lastname@example.org for a shipping quote.